Connect With Us
We're here to support you! Reach out to our expert assistance team for comprehensive help with all your entertainment ecosystem needs.
Real-Time Assistance
Access instant support from our specialist team. Available continuously for immediate assistance with your entertainment experience, profile inquiries, and technical concerns.
Begin ConversationEmail Assistance
Submit detailed inquiries and receive responses within 2-4 hours. Ideal for complex matters, feedback submissions, or when you require documented communication records.
Send InquiryVoice Support
Communicate directly with our participant service specialists. Contact us for urgent matters, financial concerns, or when you prefer verbal communication.
Initiate CallWhatsApp Communication
Rapid messaging support through WhatsApp. Share screenshots, transmit documents, and receive personalized assistance directly on your mobile device.
Connect NowEntertainment Support
Specialized assistance for entertainment-related queries, participation disputes, reward issues, and technical entertainment problems from our expert entertainment support specialists.
Entertainment HelpFinancial Support
Dedicated team for payment processing, deposit concerns, withdrawal matters, and financial transaction assistance available during operational hours.
Financial Help📅 Support Availability & Schedule
Our participant assistance team is available to support you during the following operational periods:
Immediate Response
2-4 Hours Response
Daily Operations
Weekdays Only
📝 Submit Your Inquiry
Complete the form below and we'll respond as promptly as possible. Please provide comprehensive details to help us assist you more effectively.
❓ Common Inquiries
Discover quick solutions to frequent questions. If you don't locate what you're seeking, please contact our assistance team without hesitation.
You can add credits using various methods including UPI, bank transfer, credit/debit cards, and popular e-wallets. Access your profile dashboard, select "Add Credits," choose your preferred method, and follow the instructions. Minimum deposit is ₹500 and most transactions are processed instantaneously.
Credit withdrawal processing times depend on the method selected. UPI and bank transfers typically require 24-72 hours, while other methods may take 3-5 business days. Your profile must be fully verified for withdrawals. Minimum withdrawal amount is ₹1,000.
For verification, you need: 1) Government-issued photo identification (Aadhaar, PAN card, passport, or driving license), 2) Proof of residence (utility bill or bank statement not older than 3 months), and 3) Payment method verification. Upload clear, legible images through your profile settings.
Access your profile settings and locate "Responsible Entertainment" section. Here you can establish daily, weekly, or monthly deposit limits, loss limits, and session time limits. You can also request cooling-off periods or self-exclusion if needed. These tools help maintain healthy entertainment habits.
Select "Forgot Credentials" on the access page, enter your registered email address, and check your inbox for a credential reset link. If you don't receive the email within 10 minutes, check your spam folder or contact support. For security, reset links expire after 24 hours.
No, our service agreement strictly prohibits multiple profiles. Each individual is permitted only one profile. Creating multiple profiles may result in profile suspension and forfeiture of credits. If you have issues with your current profile, please contact support for assistance.
Wagering requirements specify how many times you must participate with your reward amount before withdrawing. For example, a ₹1,000 reward with 30x wagering requires ₹30,000 in participation. Different experiences contribute differently - slots usually count 100%, while table experiences may count 10%. Check specific reward terms for details.
Yes, we utilize industry-standard SSL encryption and advanced security measures to protect your data. We never share personal information with third parties except as required by law. Our data protection statement details how we collect, utilize, and protect your information. All financial transactions are secured with bank-grade encryption.
🚨 Critical Support
If you're experiencing urgent matters related to responsible entertainment concerns, profile security breaches, or immediate technical problems affecting your credits, please contact our critical support line.
Critical Support Hotline